jAVASCRIPT SCROLLBAR QUESTION

[FatStratCat]

MY website ws built with a Lot of Javasript. A few users of older windows op sys (98, 2000) have complained they cannot scroll down on the child window, there is no vertical scroll bar. I have experienced it on an older op sys too.

I am not sure, but I think this is a problem of the window op sys, and not the browser, because they are using win 98, and IE 6.0.28xx, same as the one I have used in the past with no scrolling problems, but I have XP pro as my op sys.

Is this a common problem with older windows op sys, and is there a fix for it?

[JPnyc]

Not a common problem, no. I would tend to think it's the scripting. I've used 98, 2000 pro, server 2000 and 2003, and XP pro, and I've never seen what you describe

[FatStratCat]

Yeah, it's the oddest thing. I was on the phone with a company user, and she has a win 98 system with IE 6.0.28, and she cannot scroll down on the chlid window, while I am looking at the same interface, and I have a scroll bar.

This whole website is so complex, I cannot figure out where or what it might be, and I don't know Javascript at all. Kind of makes it hard.

I thought perhaps there might be an easy fix or that it was a known problem. Oh well.

[vaaaska]

You could show us the site.

[FatStratCat]

It's password protected, and you'd have to be an employee to go there, approved by the owner.

I'm using the fact that the programmer took a hike to learn this stuff myself (php/mysql anyway, not javascript yet), and the owner is cool with it as long as I don't abuse the access priviledge. I'm just being careful not to lose the resource until I can get my own server set up.

I probably shouldn't say "My" website, but I've been working here a while and did a lot of the html stuff on it. so it feels like mine!

However as soon as I figure out where the code is that is causing this issue, I will post it here.
I'm still on the uphill part of the learning curve in php. This was a bug listed on the site that was never fixed, and I thought perhaps it might be an easy fix.

[JPnyc]

She might have scripting disabled in her browser.

[FatStratCat]

wouldn't that kill everything javascript related though and not just the scroll bars on the child frame?

I know there are tooltips installed that drive the mouseover feature.

I'l try and find the code snippet related to it. That might help.

[JPnyc]

Well I didn't check all the code, but it's possible that certain CSS dimensions of page elements are being set with JS. I mean the page might be poorly coded to depend on JS, I can't say without really studying it.

Simple enough thing to test. Disable scripting and load the page.