RE: [phplib] L.A.M.P. hosting From: James Johnson (james <email protected>)
Date: 06/06/01

Hi

>www.positive-internet.com
>Great support, always upgrading to the latest versions, well priced packages
>(from £250 pa), ssh , mysql/postgreSQL, Java etc etc

I'd heard lots of positive things about this company, so we decided
to use them for one of our more complex client accounts.
Unfortunately it was not a good experience. Although they do
respond very quickly to queries (even out of office hours) and
are very knowledgeable, the server they put us on kept going down
every day or so. Their excuse was that it was a new high performance
server and they were having some difficulties with hardware, and
it wasn't their fault they had been supplied with faulty hardware.
However they did not seem to acknowledge that from a serious
business perspective that isn't an appropriate response - they
should have sorted out the problems on the new server before
moving live sites to it. The experience did a little damage to our
relationship with the client (now restored) and we moved them to
Verio, who I've used many times before and are very reliable,
although not the most up-to-date.

However, in their favour it might just have been a bad patch they
were going through. But I would not recommend using them
for an important web site, at least not until you have some
experience with them.

James

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James Johnson
Managing Director
Publitek New Media Ltd.

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